Delivery Information

Delivery timeframe: 3 to 10 working days depending on location.

We endeavour to dispatch all orders within 24 hours of them being placed. However, delivery services may take longer than estimated, especially during peak trading periods.

Please note that delivery times may be longer during public holidays (Christmas, Easter etc.). We do not currently deliver to PO Boxes or addresses outside New Zealand.

Your order will be delivered by our nominated courier service.

All orders are sent as Authority to Leave (ATL). By placing an order, you authorise our courier to leave your parcel at the delivery address without obtaining a signature if no one is available to receive it. The courier will use reasonable discretion when selecting a safe location to leave the parcel.

Please ensure that the delivery address provided is accurate and that there is a suitable and secure location for the courier to leave your order.

For buildings with multiple occupancy, the complete address must include the business name or department details and a telephone number to allow delivery to be completed between 9am–5pm, Monday to Friday.

If you have any questions regarding Authority to Leave, please do not hesitate to contact us by clicking here.

By placing an order with SodaStream, you acknowledge and agree to the Authority to Leave delivery terms outlined above. Where proof of delivery is provided by the courier, SodaStream cannot accept responsibility for goods that are subsequently lost or missing, subject to your rights under applicable New Zealand consumer law.